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Product Compliance & Safety

A product through which your shower water flows deserves more than just a marketing blurb. Here, document by document, is what we require and what you can consult.

Our Commitments

  • General Product Safety: Our products comply with the European General Product Safety Regulation (GPSR, applicable since December 2024): identified responsible economic operator in the EU, traceability by lot number, instructions and warnings in French.
  • Materials: Material certificates and suitability for water contact provided by the manufacturer. [Certificates references published here upon final supplier selection.]
  • Filtration Performance: Chlorine reduction and sediment filtration documented by test reports. [Laboratory and report numbers published here before sales open.] We claim nothing that is not included in these reports.
  • Identification: Each lot is traced; the lot number is on the packaging.

What We Do Not Claim

No medical promises, no "100% anti-limescale," no "potable water," no cures. A shower filter is a comfort product and a beauty routine — that's already a lot, provided we are honest.

Consultable Documents

  • Filtration test report [PDF — published before sales open]
  • Material certificate [PDF — published before sales open]
  • Manufacturer's declaration [PDF — published before sales open]
  • Product instructions in French [PDF — published before sales open]

Problem with a Product?

Contact us via the contact page. In case of a proven safety defect, we apply our recall procedure: direct information to each affected customer by email and an information banner on the site.

Identification
Responsible EU economic operator: NOPAL LIFE [full company name + address + email — to be completed before sales open]
Manufacturer: [to be completed after supplier selection]
Customer service: see contact page